What is Two-Factor Authentication (2FA)?
An identity check that requires two independent factors — typically a password plus a code from a phone or app.
Two-Factor Authentication (2FA, sometimes MFA for Multi-Factor Authentication) requires the user to present two independent forms of identification: something they know (password), something they have (a phone receiving an SMS or running an authenticator app), or something they are (fingerprint, face). PDF Verified offers 2FA on owner accounts and supports OTP-based 2FA on signers when "Require OTP" is enabled at the document level.
2FA on owner accounts
Account holders can enable 2FA in Settings → Security. PDF Verified supports TOTP authenticator apps (Authy, Google Authenticator, 1Password) and email-based one-time codes. SMS 2FA is available but discouraged because of SIM-swap risk.
2FA on signers
Signer 2FA is enforced per-document via "Require OTP". The signer must enter the code from the channel the contract was sent to before they can sign — preventing forwarded links from being signed by an unintended recipient.
2FA recovery
Lost 2FA device? PDF Verified issues recovery codes at enrollment (printable list of 8 single-use codes). For account-recovery beyond codes, support performs identity verification before resetting.