Master Service Agreement Template

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Foundational MSA that frames SOWs. Multi-engagement service relationships.

Use this free master service agreement template to create, fill in and sign a master service agreement online. Send to the other party for a legally binding signature, tamper-evident audit trail included.

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How to use the Master Service Agreement template

  1. Open the template, Open the Master Service Agreement template, the fields are laid out and ready, so you don't start from a blank page.
  2. Fill in your details, Type in the names, dates and terms. Adjust any wording to fit your situation; the layout updates as you go.
  3. Send for signature, Add the other party's email and send it for a legally binding e-signature, with a tamper-evident audit trail.

Template preview

MASTER SERVICE AGREEMENT

This Master Service Agreement ("MSA") is made on [date] between [client name] ("Client") and [provider name] ("Provider"). Services performed under this MSA are described in one or more Statements of Work ("SOWs") signed by both Parties.

1. Engagement

Each SOW incorporates the terms of this MSA. In the event of conflict, the SOW prevails for the engagement it describes.

2. Fees & Payment

Fees are set in each SOW. Provider invoices monthly; Client pays within [payment terms days] days. Late payments accrue interest at [late interest pct]% per month.

3. Confidentiality

Each Party will hold Confidential Information disclosed by the other in strict confidence, using it only to perform under this MSA, for [confidentiality term years] years after termination.

4. Intellectual Property

Deliverables created under each SOW vest in Client upon full payment, except for pre-existing Provider tools, which Client receives a perpetual license to use as embedded in the deliverables.

5. Warranties

Provider warrants that services will be performed in a professional and workmanlike manner. EXCEPT AS EXPRESSLY SET FORTH HEREIN, ALL OTHER WARRANTIES ARE DISCLAIMED.

6. Limitation of Liability

Neither Party will be liable for indirect, incidental, or consequential damages. Aggregate liability is capped at fees paid in the [liability cap months] months preceding the claim.

7. Term & Termination

This MSA continues until terminated by either Party on [termination notice days] days written notice. Active SOWs continue under this MSA’s terms through their stated end dates.

8. Governing Law

This MSA is governed by the laws of [jurisdiction].

Frequently asked questions

Is this Master Service Agreement template free?

Yes. You can open, fill in and try the master service agreement template for free, no account needed to start.

Is a signed master service agreement legally binding?

Yes. Signatures made with PDF Verified comply with the US ESIGN Act, eIDAS (EU), UETA and equivalent e-signature laws in 190+ countries, and every signed document carries a tamper-evident SHA-256 seal and audit trail.

Can I edit the Master Service Agreement template?

Yes. The template is a starting point, change any text, add or remove fields, and place signature, date or stamp fields wherever you need them.

Do I need an account?

You can start filling it in right away. An account is only needed to send for signature, save, or download the sealed copy.

What PDF Verified is, and what it is not

Electronic signature law is settled in broad terms and specific in the details. The ESIGN Act, UETA, eIDAS and their equivalents recognise electronic signatures across more than 190 countries, and what decides a particular case is intent to sign plus evidence connecting the signature to the signer, which is what the audit certificate records. Certain document types carry their own formalities wherever you are: deeds, wills, some property instruments, and anything requiring a witness or a notary. Sign only what you are authorised to sign, since applying another person signature without their authority is forgery whatever tool is used.

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